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Moog fulfills their warranty through their individual dealers. That means that in order to receive warranty support, you will have to refer back to the original dealer you purchased the part from. Be sure to check the dealer's warranty support before you buy the part to make sure that they will properly support the warranty. If a dealer will only refer you back to the manufacturer in order to receive warranty support, then you may not actually have any warranty at all.
Part of our warranty process includes reviewing evidence of the defect provided by the customer. This is easily accomplished by providing video or images of the defective part so our staff can verify the claim and move forward with the warranty process. This removes the necessity of shipping the part back to our facility at the customer's expense.
WARRANTY:
Moog Premium Steering Components carry a Limited Lifetime Warranty. Moog R-Series Control Arms, Hub Assemblies, and Knuckle Assemblies carry a 3 Year or 36,000 mile Warranty (whichever occurs first). Above warranties are based on customers who own a car, van, SUV or light truck (less than 8,000 lbs. or 3,625 kilograms).
Moog warranties their parts to be free of defects in materials and/or workmanship during these timeframes as measured from the date of purchase.
If a Moog part should fail due to materials or manufacturing defect while under warranty, we will provide a replacement of the part upon return of the defective part.
Wearable RUBBER parts are not covered under warranty (Dust boots, bushings, bump stops, etc.)
What is the Difference Between Moog R Series and CK Control Arms?
CK, K or RK? We here at Diverse Suspension Technologies get this question a whole lot. If you are putting parts on your vehicle, you want to know exactly what you are installing. It can be hard to do that with all of these letter designations. So here is all that you need to know to clear up the confusion.
Short Answer: R Series is a value-driven replacement part while the CK Series incorporates Moog's premium Problem Solver components for a better than OE upgrade.
CK (K): Moog Problem Solver
Starting with the CK and K. Whether you see a "K" designation or a "CK" designation, you are getting the same part. The CK and K are Moogs Premium line of control arms. Utilizing their "problem solver" technology, these control arms address common factory design issues providing a better than the original replacement for your vehicle. Most CK and K control arms include ball joints that are powder coated metal with gusher bearings giving them a long life. Many of these ball joints are serviceable and have grease fittings. The CK and K arms also have problem solver bushings and a precise fit and form for easy installation.
RK: Moog R Series
The RK series is a more value-driven part. Because there are so many different vehicles both foreign and domestic, Moog has introduced the R-Series arms to provide replacements for a wide range of vehicles. The RK arms have OE fit and form geometry alignment, with pre-installed OE style bushings and most include the ball joints. However, not all RK series ball joints are serviceable like the CK arms. All of the R Series arms have Moog validated construction and design, providing a less expensive alternative.
Type and Warranty
Each line of control arms has Forged Steel, Stamped Steel, or Forged Aluminium arms to provide the best style for your specific vehicle. The Premium CK line has a limited lifetime warranty, and the RK has a 3 year warranty that are both handled through our awesome customer service team at DST. Whether you are looking for a "light on the wallet" OE replacement, or a "premium" control arm upgrade, Moog control arms are a great choice for your vehicle.
Product Reviews for Front Left Lower Control Arm | 2007-2012 Dodge Caliber
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MOOG moog-rk620066
starstarstarstarstar" Words cannot explain, how happy I am with the parts for my car!!! "
My brother who is a mechanic, recommended Moog parts for my car. I previously changed my ball joints on both sides 2 years ago, within 6 months they were clanking, constant looseness they made the ride uncomfortable. So when I fixed them once again with the Moog parts I purchased. My car feels like a brand new car. I have but kudos to say about their parts, much between quality than original equipment and better than other aftermarket replacement parts. So to anyone who is thinking about buying Moog suspension parts. Dont hesitate! You will not be disappointed!
verified_user Verified Buyer - Clifford Davis - . MOOG moog-rk620066 - 5 out of 5question_answer Customer Questions and Answers
- Question:
- Purchased rk620066 for my patriot on january 5th, 2015 from amazon. I have my receipt and would to like to exercise the warranty. How would i go about doing this?
- Answer:
- Moog warranty is handled by the selling dealer. Some dealers do have time restrictions. At DST we handle the Moog warranty issues in house with no time restrictions. For as long as own the vehicle.
- Question:
- What is the difference between moog-ck620066 and moog-rk620066?
- Answer:
- Open this link in a Google or Yahoo search: https://www.suspension.com/moog-rk620066. Scroll down and there is an explanation for the difference between the Ck and RK control arms,.
- Question:
- Is the ball joint on this control arm greasable?
- Answer:
- Moog-rk620066 does have a greaseable ball joint. It must be greased after the control arm is installed and every oil change.
- Question:
- What is the warranty of part number rk620066?
- Answer:
- Part number rk620066 has a 3 year warranty.
- Question:
- I ordered and installed the front drivers side lower control arm. after installation,Ii test drove the Jeep and I noticed the following day a whole bunch of grease all over my inside rim and other places. I am curious if this is normal for the grease to come out of the lower control arm ball joint like this?
- Answer:
- No it is not normal for grease to be on the inside of the wheel. Either the cv joint boot was cut or split or the ball joint dust boot may have been cut during installation. Need to inspect to see what happened.