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Moog fulfills their warranty through their individual dealers. That means that in order to receive warranty support, you will have to refer back to the original dealer you purchased the part from. Be sure to check the dealer's warranty support before you buy the part to make sure that they will properly support the warranty. If a dealer will only refer you back to the manufacturer in order to receive warranty support, then you may not actually have any warranty at all.
Moog Premium Steering Components carry a Limited Lifetime Warranty. Moog R-Series Control Arms, Hub Assemblies, and Strut Assemblies carry a 3 Year Warranty.
Moog warranties their parts to be free of defects in materials and/or workmanship during these timeframes as measured from the date of purchase.
If a Moog part should fail due to materials or manufacturing defect while under warranty, we will provide a replacement of the part upon return of the defective part.
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What is the Difference Between Moog R Series and CK Control Arms?
CK, K or RK? We here at Diverse Suspension Technologies get this question a whole lot. If you are putting parts on your vehicle, you want to know exactly what you are installing. It can be hard to do that with all of these letter designations. So here is all that you need to know to clear up the confusion.
Short Answer: R Series is a value-driven replacement part while the CK Series incorporates Moog's premium Problem Solver components for a better than OE upgrade.
CK (K): Moog Problem Solver
Starting with the CK and K. Whether you see a "K" designation or a "CK" designation, you are getting the same part. The CK and K are Moogs Premium line of control arms. Utilizing their "problem solver" technology, these control arms address common factory design issues providing a better than the original replacement for your vehicle. Most CK and K control arms include ball joints that are powder coated metal with gusher bearings giving them a long life. Many of these ball joints are serviceable and have grease fittings. The CK and K arms also have problem solver bushings and a precise fit and form for easy installation.
RK: Moog R Series
The RK series is a more value-driven part. Because there are so many different vehicles both foreign and domestic, Moog has introduced the R-Series arms to provide replacements for a wide range of vehicles. The RK arms have OE fit and form geometry alignment, with pre-installed OE style bushings and most include the ball joints. However, these ball joints are not serviceable like the CK arms. All of the R Series arms have Moog validated construction and design, providing a less expensive alternative.
Type and Warranty
Each line of control arms has Forged Steel, Stamped Steel, or Forged Aluminium arms to provide the best style for your specific vehicle. The Premium CK line has a limited lifetime warranty, and the RK has a 3 year warranty that are both handled through our awesome customer service team at DST. Whether you are looking for a "light on the wallet" OE replacement, or a "premium" control arm upgrade, Moog control arms are a great choice for your vehicle.
question_answer Customer Questions and Answers
- Is 2012 Nissan Leaf ball joint serviceable?
- Moog does not offer the ball joint. Moog does make a lower control arm. Here is the part numbers: RK621157 drivers side and rk621156 is the passenger side.
- If the part was to fail and I ordered it from this website how does the warranty exchange work?
- Defective products past 45 days of delivery, but still under warranty, may be returned for an exchange only. The replacement will be the same product type and brand name as the returned defective product. Replacement orders will be sent only after t the defective product is received by our facility and it is confirmed that the Basic Return Criteria was met. The product will be verified as defective by the manufacturer. Customers will not be reimbursed for return shipping costs for products returned past the 45 days of the original purchase and delivery date. At the discretion of Suspension.com, customers may be responsible for the cost of shipping the replacement product. The Manufacturer warranties only cover the replacement product. Neither Suspension.com nor the manufacturer will not include refunds for labor costs. Since Moog parts are designed for original suspension systems, vehicles with modified suspension (ie suspension lift kits) will wear articulating steering and suspension components at an accelerated rate because of changes to the engineered suspension geometry. This being the case, parts installed on modified vehicles are not eligible for replacement under the warranty. If you have any questions please contact our customer support team for clarification. ...see more