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Moog fulfills their warranty through their individual dealers. That means that in order to receive warranty support, you will have to refer back to the original dealer you purchased the part from. Be sure to check the dealer's warranty support before you buy the part to make sure that they will properly support the warranty. If a dealer will only refer you back to the manufacturer in order to receive warranty support, then you may not actually have any warranty at all.
Part of our warranty process includes reviewing evidence of the defect provided by the customer. This is easily accomplished by providing video or images of the defective part so our staff can verify the claim and move forward with the warranty process. This removes the necessity of shipping the part back to our facility at the customer's expense.
WARRANTY:
Moog Premium Steering Components carry a Limited Lifetime Warranty. Moog R-Series Control Arms, Hub Assemblies, and Strut Assemblies carry a 3 Year Warranty.
Moog warranties their parts to be free of defects in materials and/or workmanship during these timeframes as measured from the date of purchase.
If a Moog part should fail due to materials or manufacturing defect while under warranty, we will provide a replacement of the part upon return of the defective part.
Wearable RUBBER parts are not covered under warranty (Dust boots, bushings, bump stops, etc.)
Moog Idler Arms
Designed to connect your center link to the frame of your vehicle, an idler arm works to support your entire steering system. If you're having a hard time controlling your vehicle due to harsh vibrations or hazardous wobbling while driving, it's a good idea to check both your center link and your idler arm. Crafted to outperform OE replacements, Moog's idler arms are solid one-piece designs with all new hardware and grease fittings for serviceability. This durable design, coupled with the ability to flush out contaminants and re-grease the idler arm ensures that you'll not only restore your vehicle's performance, you'll also make it last much longer. Plus, Moog covers all of their idler arms with a lifetime warranty handled in-house here at DST.