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Moog fulfills their warranty through their individual dealers. That means that in order to receive warranty support, you will have to refer back to the original dealer you purchased the part from. Be sure to check the dealer's warranty support before you buy the part to make sure that they will properly support the warranty. If a dealer will only refer you back to the manufacturer in order to receive warranty support, then you may not actually have any warranty at all.
Moog Premium Steering Components carry a Limited Lifetime Warranty. Moog R-Series Control Arms, Hub Assemblies, and Strut Assemblies carry a 3 Year Warranty.
Moog warranties their parts to be free of defects in materials and/or workmanship during these timeframes as measured from the date of purchase.
If a Moog part should fail due to materials or manufacturing defect while under warranty, we will provide a replacement of the part upon return of the defective part.
The grease relief valve in the sealed boot shuts out moisture and debris
Moog Problem Solver: ES3181RL
The Problem: The front outer tie rod on my Windstar has prematurely failed and you can't service it
The OE design on the front outer tie rod end for the Windstar is known to fail prematurely. Water and other contaminants get trapped in the lip of the dust boot and leak past the boot retaining ring causing corrosion and wear. The OE design is not serviceable-meaning you cannot grease them to flush the contaminants out. Once corrosion occurs, the front outer tie rod end will need to be replaced. Here at DST, we know how frustrating it can be when OE equipment doesn't function like it's supposed to. Luckily we have a solution: Moog Problem Solver ES3181RL.
The Solution: Moog's Problem Solver: ES3181RL
Moog's line of problem solver parts targets factory defects or poor original design, replacing them with a better more durable part. Moog engineered a front outer tie rod end that has a longer service life: ES3181RL. This Problem Solver will help give you the confidence that your suspension is performing as it should be.
Shuts Out Moisture and Debris
Unlike the OE design, Moog's Problem Solver ES3181RL has a greaseable design which allows fresh grease to clear any accumulated debris away from the ball and bearing assembly. The grease relief valve in the sealed boot shuts out moisture and contaminants while making sure proper fill levels by releasing excess grease. Moog included coated powdered-metal gusher bearing technology to this problem solver that provides a smoother steering feel allows lubrication to penetrate the bearing surface for longer life. Also engineered into >ES3181RL was a domed cover plate and full ball hardened stud to add to the durability of this already hardy part. To get your front outer tie rod end shipped out of our Stephenville warehouse today, give our DST customer service team a call or simply click the live chat button in the corner.