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Moog fulfills their warranty through their individual dealers. That means that in order to receive warranty support, you will have to refer back to the original dealer you purchased the part from. Be sure to check the dealer's warranty support before you buy the part to make sure that they will properly support the warranty. If a dealer will only refer you back to the manufacturer in order to receive warranty support, then you may not actually have any warranty at all.
Part of our warranty process includes reviewing evidence of the defect provided by the customer. This is easily accomplished by providing video or images of the defective part so our staff can verify the claim and move forward with the warranty process. This removes the necessity of shipping the part back to our facility at the customer's expense.
WARRANTY:
Moog Premium Steering Components carry a Limited Lifetime Warranty. Moog R-Series Control Arms, Hub Assemblies, and Knuckle Assemblies carry a 3 Year or 36,000 mile Warranty (whichever occurs first). Above warranties are based on customers who own a car, van, SUV or light truck (less than 8,000 lbs. or 3,625 kilograms).
Moog warranties their parts to be free of defects in materials and/or workmanship during these timeframes as measured from the date of purchase.
If a Moog part should fail due to materials or manufacturing defect while under warranty, we will provide a replacement of the part upon return of the defective part.
Wearable RUBBER parts are not covered under warranty (Dust boots, bushings, bump stops, etc.)
Moog's u-joints are precision-ground to the strictest of tolerances, with quality-control inspection at every step in manufacturing.
Moog Universal Joints
The ultimate drivetrain addition
DST would like to introduce you to the ultimate drivetrain addition. Machined to meet or exceed original equipment standards, Moog premium universal joints are another addition to Moog's total undercar solutions. Moog's u-joints are precision-ground to the strictest of tolerances, with quality-control inspection at every step in manufacturing.
Problem solver technology
Moog's u-joints feature bearing cups that are cold-formed and case-hardened, providing for better strength and less wear than O.E. The superior quality seals are charged with keeping harmful road contaminants out and keeping the proper lubrication on the u-joint.
Long lasting life
These driveline components are equipped with high strength steel crosses to exceed OE specifications, and are carburized heat-treated to ensure long life. Moog includes a zerk grease fitting in the cross body for easy maintenance. The bearing cups feature a 360 degree radial design to allow even lubricant distribution to the bearing surface. Also featured are needle bearings, providing maximum load-carrying capabilities.
Lifetime warranty
Moog backs their u-joints with a lifetime warranty, which can be handled directly through our DST customer service team. If you have any other questions be sure to give us a call.