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Moog fulfills their warranty through their individual dealers. That means that in order to receive warranty support, you will have to refer back to the original dealer you purchased the part from. Be sure to check the dealer's warranty support before you buy the part to make sure that they will properly support the warranty. If a dealer will only refer you back to the manufacturer in order to receive warranty support, then you may not actually have any warranty at all.
Part of our warranty process includes reviewing evidence of the defect provided by the customer. This is easily accomplished by providing video or images of the defective part so our staff can verify the claim and move forward with the warranty process. This removes the necessity of shipping the part back to our facility at the customer's expense.
WARRANTY:
Moog Premium Steering Components carry a Limited Lifetime Warranty. Moog R-Series Control Arms, Hub Assemblies, and Knuckle Assemblies carry a 3 Year or 36,000 mile Warranty (whichever occurs first). And Moog CV Axles carry a 2 Year Warranty. Above warranties are based on customers who own a car, van, SUV or light truck (less than 8,000 lbs. or 3,625 kilograms).
Moog warranties their parts to be free of defects in materials and/or workmanship during these timeframes as measured from the date of purchase.
If a Moog part should fail due to materials or manufacturing defect while under warranty, we will provide a replacement of the part upon return of the defective part.
Limited to ONE replacement during guarantee period
Wearable RUBBER parts are not covered under warranty (Dust boots, bushings, bump stops, etc.)
Moog Problem Solver Ball Joints
Moog Ball Joints provide long-lasting dependability and performance. Moog ball joints are made with a hardened steel stud ball. These have a full 360-degree range of movement, allowing for consistent stud articulation throughout the life of the part. Grease grooves allow full lubrication between the housing and the ball stud for extended life.
Ball joints are a pivotal part of your vehicle's suspension, so go with the best replacement with Moog's Ball Joints. A ball joint allows your wheels to rotate when you turn the steering wheel. If your ball joint has failed or is failing, your vehicle's ability to turn is severely hindered. Moog's Ball Joints use innovated designs to maximize the performance and durability of your suspension.
Warranty
Not only do MOOG ball joints provide durability, they also provide peace of mind. Moog ball joints are covered by a Lifetime Warranty and, should you ever need it, can be handled directly through our DST Customer Service Team. Take turns confidently with a Moog ball joint.
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question_answer Customer Questions and Answers
- Question:
- Is the ball joint all metal inside or does it have a polymer cup?
- Answer:
- Moog ball joints to donot have a polymer or plastic cup. I has a gusher bearing. Here are some videos that will explain Moog's technology in the ball joints and tie rods: https://www.moogparts.com/technologies.html.
- Question:
- Are new atyle ball joint k500417 greasable? The description say yes but there is not zerk fitting. The spot were the zerk should be appears to be sealed.
- Answer:
- moog-k500417 is greaseable. It has a cup style grease zerk. You would have to use a grease nozzle to grease the ball joint.
- Question:
- Does it come with a set or only one side?
- Answer:
- All Moog ball joints are sold individually. Not in pairs.